Shipping policy

Shipping Policy

At TRUEHAVEN ESSENTIALS LLC, we are committed to delivering your products safely and on time. Please review our shipping policy below.

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Estimated delivery time is 5–10 business days, depending on your location.

Shipping times are estimates and may vary due to carrier delays, weather conditions, or other factors beyond our control.

Shipping costs (if applicable) are calculated and displayed at checkout before completing your purchase.

Customers are responsible for providing accurate shipping information.

TRUEHAVEN ESSENTIALS LLC is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete addresses.

Once your order has shipped, tracking information will be provided via email (if available).

If your package is delayed or appears lost, please contact us and we will assist you in working with the shipping carrier.

TRUEHAVEN ESSENTIALS LLC is not responsible for carrier-related delays.

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.

For any shipping-related questions, reach out to us at:

TRUEHAVEN ESSENTIALS LLC
📍 1621 Central Ave, Cheyenne, Wyoming 82001, United States
📧 care@truehavenessentials.com
🌐 www.truehavenessentials.com